Store Policies

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund, minus shipping. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in United States.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Privacy Policy:

 

Your Privacy 

 

HHC Living is committed to protecting your privacy.  We only use the information we collect about you to process orders. Please read on for more details about our privacy policy.

 

What information do we collect? How do we use it?

 

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

 

How does HHC Living protect customer information?

 

We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

 

What about "cookies"?

 

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

 

Will HHC Living disclose the information it collects to outside parties?

 

HHC Living does not sell, trade, or rent your personal information to others.  HHC Living may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

 

HHC Living may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of HHC Living, our users, or others.

 

In Summary:

 

HHC Living is committed to protecting your privacy. We use the information we collect on the site to make shopping at HHC Living.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

 

Your Consent:

 

By using our Web site, you consent to the collection and use of this information by HHC Living.  If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

Questions and Feedback:

 

If you have any questions or feedback related to our Privacy Policy, please email us at: kate@crateinsider.com or call us at: 828-468-1160.

 

Terms & Conditions:

 

Declaration of use:

 

Visiting HHC Living.com implies the acceptance of our terms and conditions.  HHC Living.com reserves its right to amend the terms and conditions at any time. You are responsible for reviewing these terms and conditions each time you access this site.

 

Copyright:

 

HHC Living.com is operated and owned by Racing Insiders, Inc.  All materials contained on HHC Living.com are protected by copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of the owner.

 

Privacy:

 

HHC Living respects the privacy of our users.  Please take a few minutes to review our privacy policy.

 

Access:

 

We retain the right to deny access to anyone who we believe has violated any term of this agreement or to anyone else for any reasons, which we need not disclose, at our discretion and convenience.

 

Disclaimer of warranties and liability:

 

You agree that your use of this site is at your sole risk. Because of the number of possible sources of information available through the site, and the inherent hazards and uncertainties of electronic distribution, there may be delays, omissions, inaccuracies, or other problems with such information. If you rely on the information provided through the site or any material available through the site, you do so at your own risk. You understand that you are solely responsible for any damage to your computer system or loss of data that results from any material and/or data downloaded from or otherwise provided through the site.  This site is provided to you “as is,” “with all faults,” and “as available.”  HHC Living.com does not warrant the accuracy, completeness, currentness, noninfringement, merchantability or fitness for a particular purpose of the information available through the site, nor do they guarantee that the site will be error-free, or continuously available, or that the site will be free of viruses or other harmful components.  Under no circumstances shall HHC Living.com be liable to you or anyone else for any damages arising out of use of the site, including, without limitation, liability for consequential, special, incidental, indirect, or similar damages, even if we are advised beforehand of the possibility of such damages.